Insurance is included in shipping and handling charges, and covers wine lost during transit only. A claim must be filed with the shipper prior to any refund being processed. If you are experiencing difficulties with your order, please contact us.
For your security, our web based ordering process utilizes an advanced technology known as Secure Socket Layer (SSL) technology. This ensures that all sales transaction information is transferred via encrypted methods.
All orders require a credit card. Upon submitting an order, all credit card numbers and related information are transmitted using the encryption methods described above. You should be able to verify the security status by clicking on the closed lock icon at the end of the URL address bar of your browser.
The information that you provide us will not be shared or sold to other companies other than as necessary to fulfill your request, as for example, to ship an order. The information is utilized so that we may offer a level of service commensurate with the quality of our wines.